It's an all inclusive platform that enabled our customers to achieve:
Our reports show that up to 85% of communities read the notification sent by management in a very short time after receiving it. This raises awareness of updates and makes tenants feel looked after by management, which increases brand loyalty.
One of our major enterprise accounts reported a decrease of 97% in calls and emails for service requests from their tenants after a month of using tenex because tenants found requesting services through it was faster, simpler, and hassle-free for them.
During tough times, every second count in saving lives and money. For example, our clients who are using tenex during the time of Covid-19, say that it allows them to communicate updates faster than ever, and keep their communities aware of preventive measures, government announcements, and updates to rules and regulations regarding Covid-19.
This made tenants feel safe and taken care of by their community management, and that they are in safe hands, that care for their lives and wellbeing. Information is the real commodity of the 21st century, and being able to relay information and notify your tenants about important updates within seconds, strengthens and solidifies your relationship with them.
After 30 days of using tenex, and utilizing the voice of customer feedback about gaps to optimize operational performance and processes, one of our clients witnessed a 50% increase in their customer satisfaction results. Happier tenants mean longer contracts, less churn, and higher RoI and profits.
One of our major enterprise accounts reported a decrease of 97% in calls and emails for service requests from their tenants after a month of using tenex, because tenants found requesting services through it was faster, simpler, and hassle-free.